Additional shipping charges apply for expedited orders. Please email us at sales@thewinebag.com for pricing. Please provide us with the product you are interested in and the zip code of where it will be shipped. We will get back to you with pricing as soon as possible.
Info
TheWineBag.com was created in an effort to offer elegant and unique wine / picnic baskets, wine totes, wine carriers, picnic backpacks, and other wine related gifts to the wine, picnic, and outdoor enthusiast. Many people are looking for a unique way to include wine with their picnics, find a better way to transport a bottle of wine, or simply give something that is truly unique as a gift. TheWineBag.com provides products that do that with elegance and class!
At TheWineBag.com, we believe that it is the details that make a difference in a customer's experience when doing business with us. We provide un-matched customer service and all of our products are of the highest quality and only purchased from manufacturers who provide unparalled support and warranties. In fact, most of our products include a lifetime warranty!
Please let us know if you have any questions or suggestions regarding TheWineBag.com. We will do everything possible to ensure that your experience with TheWineBag.com will be the most pleasant online shopping experience you ever have.
Sue Ann Daniels
Founder, TheWineBag.com
sdaniels@thewinebag.com
TheWineBag.com is an online retail business of:
JS&L Enterprises, LLC
3958 Talah Drive Suite One
Palm Harbor, FL 34684
(888) 267-0804
sales@thewinebag.com
Navigating our web site
If you need help finding your way around our web site or have questions about ordering, delivery, etc., please reference this Info section first. If you don't find an answer to your question here, please email us at customerservice@thewinebag.com and we will respond to your email as quickly as possible, usually within the same day.
Shipping and Sales Tax
FREE SHIPPING offer on orders over $75.00 is for ground shipping and is limited to continental US only.
Orders are shipped via FedEx, UPS, or USPS Priority Mail. Tracking numbers are provided on orders shipped via FedEx and USPS. Delivery confirmation tracking numbers are provided for USPS Priority Mail shipments. Most orders ship directly from the manufacturer's warehouse within two to four business days (more information below, in the FAQ). Please allow 7 to 10 business days for delivery with ground service.
We are required to charge sales tax on all orders shipped to addresses in Florida and California . Orders shipped outside these states are tax exempt.
CANADA ORDERS: Shipping Costs for Canada are calculated after order is placed in order to provide the most accurate shipping costs possible. A final order total including shipping is emailed to the customer for approval prior to final order processing. Credit cards are not processed until order actually ships, and orders do not ship until final order total (with shipping) approval has been obtained from customer.
TheWineBag.com mailing address
JS&L Enterprises, LLC, 3958 Talah Drive Suite One , Palm Harbor , FL 34684 (NOTE: Please email us for return authorization info prior to returning any product) ( customerservice@thewinebag.com )
Manufactures Warranty Information
TheWineBag.com is an authorized dealer for PicnicTime , Inc products. PicnicTime has been manufacturing quality products for over 20 years and offers a manufactures lifetime guarantee on all Picnic / Wine Baskets, Picnic / Wine Backpacks, Wine Totes, and Wine Cases.
TheWineBag.com is an authorized dealer for Picnic at Ascot, Inc. products. In business over 10 years, Picnic at Ascot brings the proud British tradition of elegant picnics to the USA . Combining European elegance with the great American spirit of adventure, they are devoted to bringing you superior products that capture the essence of the traditional picnic while providing the convenience of today's lifestyle. Picnic at Ascot stands behind their products, which are designed and manufactured to the highest quality standards in the industry. Picnic at Ascot will promptly repair or replace any defects in materials or workmanship for the life of the product.
FAQ's (Frequently Asked Questions)
When should I expect delivery?
Depending on how busy the warehouse is, some orders may leave the warehouse within 24 hours. However, for planning purposes you should expect shipment from the warehouse within two to four business days of your order being placed. In rare instances, such as holiday shopping seasons, it may take up to 5 to 7 business days before the product ships. After the product leaves the warehouse, standard shipper times apply. You will receive tracking numbers for orders shipped via UPS or FedEx. Delivery confirmation numbers are provided for shipments sent via USPS Priority Mail. In general, please allow 7 to 10 business days for delivery on all ground shipped orders
Do you offer overnight delivery?
TheWineBag.com does not offer overnight delivery due to some of our products being subject to drop-ship delivery restrictions. However, we can offer expedited shipping upon request. Please email us at customerservice@thewinebag.com with questions about expedited shipping options.
What if I need warranty service?
Please contact us immediately ( customerservice@thewinebag.com ) if any product you order is received in defective condition. We will coordinate all arrangements necessary to make sure you receive a replacement.
What if I want to return something?
While every product we sell is of the highest quality, we do understand that purchases may fall short of your expectations. You can return any item for any reason for a refund (less S&H) within 30 days of receipt. Returns must be in saleable condition, with ALL original materials and packing. The customer is responsible for return shipping. Simply email us at customerservice@thewinebag.com for return authorization info.
Is my credit card information protected?
Absolutely. Your credit card is processed in real time through First Data Corporation, by secure eCommerce servers operated by Yahoo.com. Your credit card will not be charged until your purchase has shipped.
If you would like more information about us,
please email us at info@thewinebag.com .
